Payment methods

Store Policy: No Phone Payment for Orders

At Pilot Outfitters, we strive to provide our customers with a seamless and secure shopping experience. To ensure efficient and reliable transactions, we have established certain policies, one of which pertains to payment methods. Effective immediately, we regret to inform our valued customers that we will no longer be accepting phone payments for orders. This decision has been made to uphold the security and integrity of our payment processes.

Accepted Payment Methods:

In-Store Transactions: We encourage customers to visit our physical store location to make payments using cash, debit cards, or credit cards.

Online Payments: For added convenience, we offer secure online payment through our official website. Customers can use credit/debit cards or other designated online payment methods using Paypal.

Reasons for Discontinuing Phone Payments:

Security Concerns: Phone transactions pose potential security risks, and we prioritize the protection of our customers' sensitive information.

Payment Verification: In-store and online transactions allow for immediate payment verification, ensuring a smooth and efficient process for both customers and our team.

Fraud Prevention: Phone payments are more susceptible to fraud, and discontinuing this option helps us minimize the risks associated with fraudulent activities.

How to Place an Order: Customers who wish to make a purchase can visit our store in person or utilize our online ordering system through our official website. We are still available via phone to assist with any questions related to the ordering process.

We appreciate your understanding and cooperation as we implement these changes to enhance the security and efficiency of our payment processes. If you have any concerns or inquiries, please feel free to contact us at 310-398-5373 or [email protected].

Thank you for choosing Pilot Outfitters. We look forward to serving you and providing a safe and enjoyable shopping experience.


Pilot Outfitters

3021 Airport Ave. Ste. 115

Santa Monica, CA  90405