Shipping Policy

Pilot Outfitters Shipping Policy

What is the shipping policy?

Most items are available immediately for in-store pickup at Pilot Outfitters. Most items are available for pick-up within 1 – 5 business days. Some exclusions apply.

At this time, we can ship items to you directly in the United States using UPS. Most items are available for pick-up within 1 – 5 business days. Some exclusions apply.

General Shipping Information

In-stock merchandise
Is usually processed and shipped within 2 business days if you choose Ground shipping.

Backorders
If the merchandise you have selected is currently not in stock we will give you an expected shipping time at checkout or by a follow-up email.

Multiple shipments
The merchandise you order may be filled from several locations and so items may arrive separately. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged.

You will be charged for each shipment separately when it ships. The total charges for all the shipments will equal to the total for the entire order.

Shipping to multiple addresses
If you choose to ship to multiple addresses we will add $5 for each additional address.

Carriers
Pilot Outfitters uses UPS to make sure your items arrive to you on time.

Restrictions on Air Shipping
Restricted items include aerosols, pressurized spray cans and alcohol-based products (airplane cleaning sprays, solvents, paint, etc.). Due to air transport restrictions and regulations, these items are required by the U.S. Department of Transportation to be shipped by Standard Ground Shipping only.

Shipping Options and Times

The charts below indicate when you can expect to receive your order depending on the delivery option you have chosen.

Standard Delivery

Standard Order Placed On

Standard Order Shipped By

Expected Delivery

Sunday

Tuesday

1 - 5 business days later

Monday

Wednesday

1 - 5 business days later

Tuesday

Thursday

1 - 5 business days later

Wednesday

Friday

1 - 5 business days later

Thursday

Monday

1 - 5 business days later

Friday

Tuesday

1 - 5 business days later

Saturday

Tuesday

1 - 5 business days later

The shipping policy information in the above links pertains only to customers in the United States 48 Contiguous States.

*Orders shipping to P.O. Boxes, military addresses & U.S. territories can be shipped only via UPS Ground Shipping.

Shipping surcharges

Based on their size and/or weight, certain items may incur a shipping surcharge. Shipping surcharges are shown on product pages before you place an item in your “CART” and will be added to the total shipping cost for your order.

International shipping

We do not offer international shipping at this time. You are welcome to place your order for pick up at Pilot Outfitters. Most items are available for pickup within 1 – 5 business days. Some exclusions apply. See “General Shipping Information” section for details.